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ESD Program Management
by G. Theodore Dangelmayer

Published: 1999, by Kluwer Academic Publishers, 101 Philips Drive, Assinippi Park, Norwell Massachusetts 02061 USA Telephone: 781-871-6600, Fax: 781-871-6528, E-Mail:

Pages: 471  Chapters: 20   Appendices: 4  Glossary:  References:  Index

ESD Journal Rating*:

* The ESD Journal rates books on a system of 4 quill's maximum for the most outstanding.


This reviewer's comments on ESD Program Management can be summarized in one word:

Ted takes the often-neglected position of practicality. Many ESD writers use the "scare" technique to form their ESD works. Ted's descriptions of the science of ESD and the implementation of a workable ESD program are down-to-earth, practical, reasonable and most importantly understandable. His optimized approach to ESD if used, would save most companies a great deal of money while maintaining a sensible ESD program. This book is destined to be a classic in ESD.

The book is divided into the following Chapters:
Chapter 1- Twelve Critical Factors in ESD Program Management (This is the chapter quoted by Neils Jonnasen in his book (see review)
Chapter 2- Common Myths (What a treasure chest of information.)
Chapter 3- Implementing an ESD Control Program: The Basic Steps
Chapter 4- Fundamentals of Electrostatics
Chapter 5- Economic Benefits: Seven Convincing Case Studies
Chapter 6- Designed-In Protection and Product Testing
Chapter 7- ESD Test Facilities
Chapter 8- Realistic Requirements
Chapter 9- Common Problems in Smaller Companies
Chapter 10- Guidelines for Smaller Companies: An Innovative System Audit
Chapter 11- Internal Auditing
Chapter 12- Using Auditing Results to Manage the ESD Program
Chapter 13- Statistical Process Control and ISO-9000
Chapter 14- Material Characterization and Auditing Measurements
Chapter 15- Purchasing Guidelines: Finding the Hidden Costs and Problems
Chapter 16- Training for Measurable Goals
Chapter 17- Training Demonstrations: Basic Equipment
Chapter 18- Packaging Considerations
Chapter 19- Automation
Chapter 20- Strategic and Economic Benefits


Appendix 1: Lucent Technologies ESD Policy
Appendix 2: Industry, Military, and Lucent Technologies Standards Used to Evaluate ESD Control Materials, Equipment, and Devices
Appendix 3: How to Test the Integrity of the Ground Connection on a Work Surface
Appendix 4: Installation and Maintenance Costs of Carpets
Since the printing of the first edition, this second edition has the following new information:
Extensive changes and additions to auditing techniques, cost benefits data, and material evaluation.
Six new chapters on common myths, issues related to smaller companies, process controls, ISO 9000, material characterization, and training.
New case studies on field induced failures in the factory, long distance central office system upsets, and automation caused failures.
Expanded coverage of the needs of smaller companies including discussions of common problems and cost effective solutions.  A training breakthrough is presented.  Previously invisible ESD events can now be easily displayed for students at all levels-"Seeing is believing!"
Inclusion of new testing instruments such as the event detector and resistance probe.
The 12 critical factors in an ESD program have been updated to reflect changes and refinements in program management.

The ESD Journal editorial staff highly recommends
ESD Program Management
by G. Theodore Dangelmayer


About the Author:

Ted Dangelmayer is responsible for managing the ESD program at Lucent Technologies in North Andover, Massachusetts and is a Distinguished Member of Technical Staff. He also leads a global effort as co-chairman of the Lucent ESD  Leadership Team.   He is an ESD Control Certified Engineer and holds a US Patent.  He earned his B.S.E.E. from the University of Maine.  He is published in several trade magazines and the EOS/ESD Symposium.  Ted is currently a member of the ESD Association Board of Directors and a recipient of the Outstanding Contributor Award.   Past responsibilities with the Association include President in 1988 and 1989, Standards Chairman in 1986 and 1987, General Chairman of the 1990 EOS/ESD Symposium and Chairman of the 1991 Symposium Board of Directors.  He is currently Sr. Vice President of the Northeast Chapter of the ESD Association.


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