
ESD Program Management
by G. Theodore Dangelmayer
Published: 1999, by Kluwer Academic Publishers, 101 Philips Drive,
Assinippi Park, Norwell Massachusetts 02061 USA Telephone: 781-871-6600,
Fax: 781-871-6528, E-Mail: kluwer@wkap.com
Pages: 471 Chapters: 20 Appendices: 4 Glossary:
References: Index
ESD Journal Rating*:



* The ESD Journal rates books on a system of 4 quill's
maximum for the most outstanding.
This reviewer's comments on ESD Program Management can be summarized
in one word:
Ted takes the often-neglected position of practicality. Many ESD
writers use the "scare" technique to form their ESD works.
Ted's descriptions of the science of ESD and the implementation of
a workable ESD program are down-to-earth, practical, reasonable and
most importantly understandable. His optimized approach to ESD if
used, would save most companies a great deal of money while maintaining
a sensible ESD program. This book is destined to be a classic in ESD.
The book is divided into the following Chapters:
Chapter 1- Twelve Critical Factors in ESD Program Management (This
is the chapter quoted by Neils Jonnasen in his book (see review)
Chapter 2- Common Myths (What a treasure chest of information.)
Chapter 3- Implementing an ESD Control Program: The Basic Steps
Chapter 4- Fundamentals of Electrostatics
Chapter 5- Economic Benefits: Seven Convincing Case Studies
Chapter 6- Designed-In Protection and Product Testing
Chapter 7- ESD Test Facilities
Chapter 8- Realistic Requirements
Chapter 9- Common Problems in Smaller Companies
Chapter 10- Guidelines for Smaller Companies: An Innovative System
Audit
Chapter 11- Internal Auditing
Chapter 12- Using Auditing Results to Manage the ESD Program
Chapter 13- Statistical Process Control and ISO-9000
Chapter 14- Material Characterization and Auditing Measurements
Chapter 15- Purchasing Guidelines: Finding the Hidden Costs and Problems
Chapter 16- Training for Measurable Goals
Chapter 17- Training Demonstrations: Basic Equipment
Chapter 18- Packaging Considerations
Chapter 19- Automation
Chapter 20- Strategic and Economic Benefits
Appendices:
Appendix 1: Lucent Technologies ESD Policy
Appendix 2: Industry, Military, and Lucent Technologies Standards
Used to Evaluate ESD Control Materials, Equipment, and Devices
Appendix 3: How to Test the Integrity of the Ground Connection on
a Work Surface
Appendix 4: Installation and Maintenance Costs of Carpets
Glossary
References
Index
Since the printing of the first edition, this second edition has the
following new information:
Extensive changes and additions to auditing techniques, cost benefits
data, and material evaluation.
Six new chapters on common myths, issues related to smaller companies,
process controls, ISO 9000, material characterization, and training.
New case studies on field induced failures in the factory, long distance
central office system upsets, and automation caused failures.
Expanded coverage of the needs of smaller companies including discussions
of common problems and cost effective solutions. A training
breakthrough is presented. Previously invisible ESD events can
now be easily displayed for students at all levels-"Seeing is
believing!"
Inclusion of new testing instruments such as the event detector and
resistance probe.
The 12 critical factors in an ESD program have been updated to reflect
changes and refinements in program management.
The ESD Journal editorial staff highly recommends
ESD Program Management
by G. Theodore Dangelmayer
About the Author:
Ted Dangelmayer
is responsible for managing the ESD program at Lucent Technologies
in North Andover, Massachusetts and is a Distinguished Member of Technical
Staff. He also leads a global effort as co-chairman of the Lucent
ESD Leadership Team. He is an ESD Control Certified Engineer
and holds a US Patent. He earned his B.S.E.E. from the University
of Maine. He is published in several trade magazines and the
EOS/ESD Symposium. Ted is currently a member of the ESD Association
Board of Directors and a recipient of the Outstanding Contributor
Award. Past responsibilities with the Association include President
in 1988 and 1989, Standards Chairman in 1986 and 1987, General Chairman
of the 1990 EOS/ESD Symposium and Chairman of the 1991 Symposium Board
of Directors. He is currently Sr. Vice President of the Northeast
Chapter of the ESD Association.
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