ESD
Control, ROI (Return On Investment)
ESD CONTROL
& (HUGE) COST SAVINGS
Ryne C. Allen
November 1999
Reproduced with Permission,
EE-Evaluation Engineering, November, 1999
INTRODUCTION
I Introduction to ESD
Control Programs
ESD Control programs are an
essential part of a quality process and are always needed
when handling ESD sensitive electronic/semiconductor devices.
The extent of the ESD Control program is determined by the
ESD Sensitive (ESDS) devices themselves and how they are
handled. Refer to article "How to Set Up an ESD Control
Program" [1] for additional information.
One of the main reasons that
companies deploy ESD Control programs is to save money.
Increased throughput and decreased scrap can yield a Return
On Investment (ROI ) of up to 1,000% per [2]. A secondary
reason is to comply with their customers’ and ISO 9000 type
programs’ requirements. Whatever reason, setting up and
implementing an ESD Control program will almost always produce
favorable financial results.
II Cost Reduction via
ESD Control Programs
Having ESD awareness and following
through with an ESD Control program is essential in reducing
quality failures due to ESD. ESD can affect product reliability
with catastrophic damage which is readily apparent to latent
degradation. Latent degradation is particularly expensive
requiring costly inspection and rework cycles in-house or
product failure in the field. Maintaining good ESD controls
will improve product throughput or yield, increasing reliability
in the field which improves customer satisfaction leading
to increased future business.
One test equipment
manufacturer noted that GMR heads were being damaged
during or after testing. These heads are extremely sensitive
to ESD, and require additional handling precautions.
It is very important when designing
and implementing an ESD Control program to know the ESD
susceptibility of the ESD Sensitive (ESDS) devices you are
trying to protect. Classification of these devices should
include all simulation models human body model (HBM), Machine
Mode (MM), and Charged-device Model (CDM) that will properly
characterize the devices' sensitivity when handled at various
locations within the facility [6]. This will allow for the
most economical program design.
Gene Chase, an ESD Consultant
with ETS Inc., is quoted as saying "Millions of dollars
are lost every year due to ESD [4]. Many of these incidents
occur within the computer and communications industry."
Examples of losses from ESD may be any of the following:
- Lost Time
- Loss of Connection
- Loss of Data
- Shocks to Personnel
- Upset to A System Requiring A Re-Boot
- Damage to Equipment
- Equipment Hardware Failure
To properly determine the return
on investment (ROI) from your ESD Control program, you must
collect return, repair and scrap cost data before and after
implementation.
Terry O’Malley, former AT&T
ESD Manager, had collected data from several AT&T facilities
both before and after instituting an ESD Control program.
The data speaks for itself; see figure 1 for a graph of
two facilities that were monitored. There was over a 50%
savings in return and repair costs found at both facilities
after initiating their ESD Control programs.

Figure 1 – Cost Reduction
From ESD Program, AT&T Office Location

Figure 2 - ESD Design and
Manufacturing Cost Analysis:
Combined Cost Benefits of
ESD Program Management [2]
Figure 2 abstractly represents
the relative cost benefits of Lucent’s ESD Control program
with the relative compliance to this program [2]. A typical
return on investment (ROI) for a strict ESD Control program,
like that used at Lucent Technologies, is typically 1,000
%. The design of the ESD Control program should be well
thought out to minimize unnecessary costs in the program,
but with this knowledge, major quality and reliability failures
have been known to cost up to $10 million dollars each and
jeopardize sales.
Protecting an ESDS device at all but one of the workstations
is not acceptable. For the ESD Control program to be effective,
it must be comprehensive and followed with discipline throughout
the manufacturing, transport, and storage cycle. Management
commitment is an important element of any effective ESD
Control Program. ESD damage is not simple or inexpensive
to identify. To improve quality and profits, management
should be involved. Over 21% of failure analysis is due
to electronics and industry studies showing that 30% of
all electronic failures can be attributed to ESD.
Major companies including AT&T, Motorola, Hewlett Packard
and IBM have been able to successfully track ESD damage
cost and the resulting benefits of their ESD Control Programs.
These companies have determined that ESD Control is an essential
part of their success, one that results in significant investment
pay-back, refer to Figure 1.
Even with an ESD Control program in place, a typical electronics
company may lose 5% of revenue from all causes of product
failure. Cost avoidance is the biggest issue when it comes
to implementing an ESD Control program. Another source [5]
states that a typical pay-back on an ESD control program
is 95:1. For every one-dollar invested in ESD control, ninety-five
dollars comes back as money saved [5].
V Increased Sensitivity
to ESD Control and some causes
Difference in component sensitivity
between through-hole and surface mount devices is dependent
on the architecture and technology packaged. Typically,
surface mount devices have much smaller architecture making
them more susceptible to ESD than through-hole packaged
devices. The width of the circuitry conductors is as small
as 0.10 micrometer (equal to 0.0001millimeter or 0.000004
inch). To pack more and more circuitry into small packages,
the spacing isolating circuitry has been reduced and can
be as little as 300 m m. A human being cannot feel
ESD voltage until it reaches approximately 3,000 volts.
A discharge of static electricity is literally a little
lighting bolt, producing heat that can easily burn through
microelectronic architecture some rated with a withstand
voltage as low as volts.
|
Technology Trends
|
|
Year
|
1995
|
1998
|
2001
|
2004
|
2007
|
|
Feature size (mm)
|
0.35
|
0.25
|
0.18
|
0.12
|
0.10
|
|
Voltage (V)
|
3.5
|
2 - 3.5
|
1.50 – 1.9
|
1.0 – 1.5
|
1.0
|
Source: Terry Welsher, Bell
Labs, Lucent Technologies, 12/2/97 [5]
Table I – Feature size and
device power trends
For IC packaging, the Input/Output
(I/O) count has climbed from 600 to 1,000 to well over this
now. This implies that the spacing between the I/Os have
decreased dramatically and where wire bonding is used, the
air gap becomes that much smaller making the neighboring
I/Os even more susceptible to ESD. This can be seen as Ball
Grid Array (BGA) chips have been replacing through-hole
pin chip technology
The increasing sophistication of electronic devices has
continued to make electronic devices more and more susceptible
to ESD related damage. This is a trend that is expected
to continue.
Dry areas further add to the susceptibility of ESD Sensitive
(ESDS) devices. Table II shows normal activity within a
production facility where triboelectric charging levels
of operators and objects are given in voltages and shown
to be dependent on relative humidity (RH). There can be
over a 5 time increase in charge generation when the RH
drops to 10%.
|
Table II
TYPICAL ELECTROSTATIC
VOLTAGES*
|
|
EVENT
|
RELATIVE HUMIDITY
|
|
10%
|
40%
|
55%
|
|
Walking across carpet
|
35,000
|
15,000
|
7,500
|
|
Walking across vinyl floor
|
12,000
|
5,000
|
3,000
|
|
Motions of bench worker
|
6,000
|
800
|
400
|
|
Remove DIPs from plastic tubes
|
2,000
|
700
|
400
|
|
Remove DIPs from vinyl trays
|
11,500
|
4,000
|
2,000
|
|
Remove DIPs from Styrofoam
|
14,500
|
5,000
|
3,500
|
|
Remove bubble pack from PCBs
|
26,000
|
20,000
|
7,000
|
|
Pack PCBs in foam-lined box
|
21,000
|
11,000
|
5,500
|
|
*Source: AT&T
ESD Control Handbook-1989
|
There are a slew of other factors
that can add to the problems that need to be countered by
a well designed ESD Control program, such as: employee knowledge
with training; ESD Control products designed to protect
the corresponding ESDS devices; program funding with management
buy-in; employee compliance with internal discipline and
audits, etc.
Conclusion:
A properly designed and successfully
deployed ESD Control program is a proven money saver with
an ROI of up to 1,000% per year. Another source reports
that for every one-dollar invested in ESD control, ninety-five
dollars comes back as money saved. Have you hugged your
ESD Coordinator recently?
REFERENCES
-
"How to Set UP and
ESD Control Program", Allen, Ryne, EE, February
1999
-
ESD Program Management,
2nd Edition, Dangelmayer, G. Theodore,
Kluwer Academic Publishers, Boston, MA, 1999
-
Electrostatic Discharge
Control, McAteer, Owen J., McGraw Hill Publishing,
New York, 1990
-
-
ESD Association, NE Chapter
General Meeting, Speaker: Terry Welsher, Bell Labs,
Lucent Technologies, 12/2/97
-
About the Author
Ryne C. Allen is the technical
manager at ESD Systems, a division of Desco Industries,
Inc. (DII). Previously, he was chief engineer and lab manager
at the Plasma Science and Microelectronics Research Laboratory
at Northeastern University. Mr. Allen is a NARTE-certified
ESD control engineer and the author of 27 published papers
and articles. He is a member of the ESD Association and
an active ADCOM member of the local Northeast Chapter of
the ESD Association. He graduated from Northeastern University
with B.S.E.E, M.S.E.E., and MBA degrees. ESD Systems, 19
Brigham St., Unit 9, Marlboro, MA 01752-3170, (508) 485-7390,
resume: http://ryne.hotresume.net/,
e-mail: ryne@esdsystems.com,
URL: http://www.esdsystems.com.